General Support

Trial keys are issued by Dodo Payments worldwide (free checkout, no card). Paid plans: global customers check out through Polar; customers in India use Dodo Payments for INR and local methods. Exact methods and tax are shown before payment.

Yes. Use the billing portal provided with your order or open a ticket at lizatek.com/support. Available changes depend on whether the original order was handled by Polar or Dodo Payments.

Yes. Annual subscriptions renew automatically at the then-current standard price unless you cancel through the billing portal provided with your order or contact us at lizatek.com/support.

You can request a full refund within 7 days of purchase by contacting us at lizatek.com/support with your order reference, provided the product was not materially used or shared.

LizArk for 2D-to-3D SketchUp automation, LizArk Rail for parametric railings, LizArk Roads Pro for road design, and an upcoming BOQ Engine for quantity takeoffs.

The Basic plan is already priced for students and hobbyists. Contact us at lizatek.com/support for educational or volume licensing inquiries.

Yes. License validation binds to a machine ID. If you replace your machine, use Settings → License → Release on the old device before activating on the new one.

Open a support ticket at lizatek.com/support for sales, billing, activation, and technical support. Basic customers receive community support; Pro and Studio customers receive standard and priority support.