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Lizark Player Support

Browse 11 frequently asked questions about lizark player.

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What is Lizark Player?

Lizark Player turns a SketchUp scene into a browser-ready offline presentation with saved views, branding, client review, and option comparison. The Free plan is $0 and starts in keyless Free mode. Pro activation is optional.

Does Lizark Player Free need a license key?

No. Download and install Lizark Player from the product page, then use Free mode immediately. No account, payment, or provider-issued key is required. Pro activation is optional.

Can I buy Lizark Player Pro through Dodo Payments or Polar?

Yes. Pro keys from both Dodo Payments and Polar are supported. Use Dodo Payments for the India INR products or choose Polar for the international USD products. Free mode does not require a key.

Is Lizark Player a SketchUp plugin or extension?

Lizark Player is a SketchUp plugin and extension for SketchUp 2021 and newer. It imports SketchUp scenes and exports an offline browser player folder with an encrypted GLB model; the recipient does not need SketchUp installed.

How do I download and install Lizark Player?

Download the RBZ from the Lizark Player product page. In SketchUp, open Extension Manager and choose Install Extension. Free mode works immediately after installation. Open Lizark Player → License only when you want to activate a Pro key.

How is Lizark Player different from a generic GLB viewer?

A generic GLB viewer only displays geometry. Lizark Player starts in SketchUp and preserves the client workflow around that geometry: saved scenes, tag states, branding, measurement, options, review notes, hotspots and decisions in an offline browser player.

Does a client need SketchUp to view a Lizark Player presentation?

No. The exported player folder opens in a modern browser from a local folder or a temporary phone link. The recipient does not need the SketchUp plugin to review the presentation.

What does Lizark Player Pro add?

Pro adds expanded presentation views, tag-state layers, branding, Draco compression, batch scene export, client review, option comparison, walk mode, info hotspots, and WebXR-ready VR presentations.

Does the Lizark Player one-time license have renewals?

No. The Lifetime license is a single payment with no renewals, no subscription, and no recurring charges. Pay once and your license stays active. Only the Pro Annual plan renews, once a year, and you can cancel any time before the renewal date.

Are Lizark Player upgrades free?

Every update inside the 1.x line (1.0, 1.1, 1.2 and so on) is free for Annual and Lifetime license holders. A future 2.x major release is a new generation of the product and will need its own separate license. Your 1.x license keeps working for as long as the 1.x line is supported.

How much does Lizark Player Pro cost?

Pro Annual is $29 per year (₹2,999/year in India). Pro Lifetime is a one-time payment of $99 (₹9,999 one-time in India) with no renewals. Both include all v1.x.x upgrades. Dodo Payments and Polar can issue Pro keys; Dodo serves the India INR products and Polar serves the international USD products.

Need help with Lizark Player?

Send us a Lizark Player support request and we will get back to you within one business day.